Pearl RCM Launches to Improve Insurance Workflows and Claim Outcomes in Dentistry
New Pearl product embeds AI insurance intelligence into daily practice and clinical operations, streamlining benefits verification, reducing patient billing surprises, and helping practices submit cleaner claims faster
Pearl, the global leader in dental AI solutions, today announced Pearl RCM, a revenue cycle management platform that embeds insurance intelligence throughout the dental workflow. By connecting eligibility verification, imaging quality assurance, clinical documentation, and clean claim preparation, Pearl RCM helps practices create and submit cleaner claims, reduce reimbursement delays, and improve revenue predictability.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260527187868/en/ Pearl RCM Launches to Improve Insurance Workflows and Claim Outcomes in Dentistry
Dental practices struggle to maintain predictable revenue cycles and expend considerable staff resources navigating the complex, fragmented patient insurance claim process. Often patient insurance is verified in one system (or manually across many), clinical documentation and imaging is loaded in another, and claim creation and submission is completed in a third. Staff piece claims together manually by switching between insurance portals and software platforms. This disconnected workflow frequently leads to errors: Claims are filed for treatments that are not covered by a patient’s insurance, required documentation is left out, clinical evidence doesn’t meet carrier requirements, etc. The result: Claims are subject to processing delays, downcodes, and denials. These are major pain points for dental practice owners, who ranked insurance-related issues, including delayed or denied payments and low reimbursement rates, among the top concerns for dental practices heading into 2026. Across U.S. healthcare more broadly, claim denials cost providers close to $30 billion annually. The impact of insurance friction extends to patients as well: Unexpected out-of-pocket costs are a key factor contributing to dentistry’s patient trust gap.
