SynopsisAmerican Airlines is set to significantly expand its technology hub in Hyderabad. The company plans to double its workforce to approximately 800 employees by early next year. This move follows similar expansions by other major global corporations in India. These hubs are increasingly handling core business functions, not just back-office tasks.US carrier American Airlines Group plans to double headcount at its India technology hub to about 800 by early next year, two people familiar with the matter said.Rival Southwest Airlines last week announced plans to expand its Hyderabad ‌global capability ⁠center (GCC) to ⁠about 1,000 employees over the next few years.Global firms such as JPMorgan Chase, Walmart , McDonald's, Nvidia and Eli Lilly have also expanded technology operations in India to tap its talent pool, as costs rise elsewhere and macro uncertainties persist.Once mainly back-office units, these hubs now ​handle core functions including engineering, R&D, finance ⁠and operations.American ‌Airlines set up its Hyderabad hub ​in 2024 ​and employs about 400 staff focused on software ⁠engineering, AI and cybersecurity, the sources said.The airline said ​it intends to continue hiring but did ​not share specific details on the headcount, saying only that the hub has "several hundred" employees and forms part of its global technology network alongside U.S. teams."Teams in Fort Worth, Phoenix and Hyderabad work closely with the business to digitize processes, ‌deploy new tools that improve speed to market and business outcomes, and build a more resilient airline and ​better experience ​for team members ⁠and customers," the company told Reuters.The airline has increased its IT investment and U.S.-based technology headcount every year since 2021, it added.India has emerged as the world's largest GCC hub, with more than 2,100 centers employing about 2.36 million people and generating nearly $100 billion in revenue, according to a 2026 Nasscom-Zinnov report. ...moreElevate your knowledge and leadership skills at a cost cheaper than your daily tea.Subscribe Now