Sian PowellMay 27, 2026 – 5.00amAI-powered workplaces have a huge and often unmet need for the soft skills of communication, emotional intelligence, trust building and social awareness, say experts in the field.A broad social disconnect and a fear of AI-driven job loss have driven the need for managers who can build trust, as well as communicate and support employees with empathy, says University of NSW Graduate School of Management adjunct associate professor Denise Weinreis.Subscribe to gift this articleGift 5 articles to anyone you choose each month when you subscribe.Subscribe nowAlready a subscriber? Fetching latest articles
Soft skills in big demand as AI enters workforce
As artificial intelligence pervades workplaces, human qualities are needed more than ever, and education plays a role.
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