There’s a particular kind of panic that comes with watching your money sit in a digital vault you can no longer open. For a growing number of Bybit users, that feeling has become painfully real.
Starting around May 1, multiple users began reporting that their Bybit accounts had been frozen with no clear explanation, no timeline for resolution, and no meaningful communication from customer support. In at least one notable case, roughly 14,000 USDT sat locked for over 20 days before the funds were finally released. The catch: the account was then permanently closed.
A pattern of silence and frustration
The complaints aren’t isolated incidents. They’ve been surfacing across Reddit, Trustpilot, and crypto community forums with increasing frequency. The common thread is the same: accounts frozen under the umbrella of “compliance checks,” followed by radio silence from Bybit’s support team.
A Binance Square post from May 15 flagged Bybit account freezes as one of the most significant user concerns in 2026. Historical complaints suggest this isn’t a new phenomenon either. Similar prolonged freezes were reported throughout 2025, with users describing the same lack of transparency.
