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Warehouse robotics isn’t just about the physical hardware. Alongside the robots themselves, like Boston Dynamics’ Stretch or Knapp’s Pick-it-Easy, software is a critical piece of the puzzle for supply chain operators.
Take a pick-assist autonomous mobile robot, for example. At its base, it can work collaboratively with humans in a warehouse. By introducing software-directed labor capabilities to these systems, operators can direct the robots along the fastest routes for optimal efficiency.
This category of technology is referred to as “software robotics” or “software automation,” according to Brian Gaunt, VP of digitalization at DHL Supply Chain. The company, which is leaning heavily into robotics, knows that hardware is only one half of the investment equation.
“When we think of automation, we look at both sides,” Gaunt told Supply Chain Dive.














