While working on Fabio AI Chatbot, we’ve been comparing two different chatbot integration styles on...
While working on Fabio AI Chatbot, we’ve been comparing two different chatbot integration styles on websites:
What surprised us is how differently users interact with each format.
The embedded version feels more like part of the reading experience.
The popup bubble feels more flexible and familiar.
But from a UX and engagement perspective, the answer is not that obvious.
Are chatbots making things more difficult than old-fashioned transactions?
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