WCB Workers Sound Alarm on Rising Workloads and Delays in Care for Injured Canadians
When Canadians are injured on the job, they depend on the expertise and dedication of workers at the Workers’ Compensation Boards (WCBs) across the country. But as workloads intensify and staffing pressures mount, those same workers are warning that delays in care are becoming unavoidable. That message was front and centre at a national conference of WCB unions held this week, bringing together delegates from the Canadian Union of Public Employees (CUPE), the National Union of Public and General Employees (NUPGE), and the Public Service Alliance of Canada (PSAC).
Over several days, delegates from across the country examined the growing challenges facing compensation boards and the workers who keep them running. Key topics included:
Collective bargaining trends, mobilization and strike readiness, workload escalation and staffing shortages, legislative reform to expand coverage, the impact of artificial intelligence on job security and service quality, grievance trends, and more…
Delegates emphasized that the strain on WCB staff is directly affecting injured workers who rely on timely decisions, fair adjudication, and consistent support.














