A Texas Precision Tune Auto Repair technician filmed himself in a customer’s Jeep Compass after she dropped it off because the rear seats wouldn’t stay upright. The “repair” he documented in 18 seconds of footage is something many Compass owners who have folded the back seat down for cargo have had to figure out for themselves.

The clip was posted on May 14 by Precision Tune Auto Repair Killeen (@precisiontunectx), a Texas dealership chain whose TikTok channel runs short videos of customer encounters across its Killeen, Temple, and Copperas Cove locations.

Jeep Compass Seats Won’t Stay Down: The Diagnosis Was The Repair

The footage opens with the tech narrating from the front seat: “Customer states the seats won’t stay back.”

The camera then turns to the rear bench. The driver-side seat back is leaning forward at an angle, refusing to lock upright. The tech reaches in, lifts the seat belt clear of the latch area, and pushes the seat back into position. It clicks. That is the whole video. It drew more than 1.8 million views as of this writing.