Animal wedged upside down nicknamed ‘lucky’ Lucy after being freed with only superficial cut on foot

“There’s a deer trapped in an escalator” was not a phrase anyone at Hillside Animal Sanctuary in Norfolk was expecting to hear when staff at a Marks & Spencer department store in central Norwich called last Tuesday.

“In Norfolk, deers often get themselves in trouble,” said the sanctuary’s founder, Wendy Valentine. “They get stuck between walls and sheds, and in gates. It’s quite common for deer to get trapped … But ‘trapped in an escalator’ was a first.”

The female muntjac deer was found wedged upside down between two glass panels next to the handrail of the ground-floor escalator of the shop, which – paradoxically – is located on Rampant Horse Street.

“Somehow it got in between there [the glass panels] and got itself upside down with its foot caught in a bit of metal.”