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MANILA, Philippines — In many organizations, from small and medium enterprises (SMEs), manufacturing and service companies to government agencies, the same issues keep resurfacing.
Backlogs return. Errors repeat. Customer complaints cycle back. Teams move fast, yet progress feels temporary.
We asked Dr. Rey Fremista, subject matter expert of Inquirer Academy on Systems Thinking, about his thoughts on how such can help Filipino leaders.
“I have seen this pattern across industries. The problem rarely sits at the surface. It lives within the system,” he says.
