AI Literacy's Misunderstood—And Europe's Pointing At The Wrong Problem

ByStéphane Donzé,

Forbes Councils Member.

Stéphane Donzé is the Founder and CEO of AODocs, with more than 20 years of experience in the enterprise content management industry.

Europe is moving to formalize AI literacy under the EU AI Act. Whether that's the right approach is debatable, and more regulation won't fix how most organizations actually use AI day to day. However, the move does surface a real issue that most people are getting wrong.

When companies talk about AI literacy, they focus on the model. They train employees to write better prompts, roll out acceptable-use policies and run workshops on hallucinations and bias. All of that is useful, but none of it addresses where things actually break in practice.