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ServiceNow
CEO Bill McDermott told CNBC on Wednesday that he expects the company to have the same headcount to begin 2027 as it did to start 2026, even as it integrates acquisitions.
McDermott said using artificial intelligence to boost worker productivity is key to cost discipline.
“As you have attrition in the company, you don’t have to backfill it,” McDermott said. “So we can still have a great culture. We can still have enormous, enormous, high-performance standards, and at the same time, we can capture massive efficiencies to expand the free cash flow margin of the corporation.”
