RIYADH: Saudi Arabia's Ministry of Hajj and Umrah on Sunday announced the suspension of an Umrah company and its overseas agent for failing to provide accommodation services for pilgrims in line with approved contractual programs.
In a statement carried by the Saudi Press Agency, the ministry said the company’s failure constitutes a clear violation of regulations governing services for Umrah pilgrims and visitors to the Two Holy Mosques.
It noted that a number of pilgrims arrived in the Kingdom without secured accommodation, despite these services being documented in the contractual programs.
This prompted immediate regulatory action against the company and its overseas agent under the established legal frameworks, the ministry said.
Pilgrims circumambulate the Holy Kaaba at the Grand Mosque in Makkah in this photo taken earlier this month. (SPA)
