UK financial watchdog to increase scrutiny of home and travel insurers
FCA responds to super-complaint from Which? amid concerns over poor customer service
FCA responds to super-complaint from Which? amid concerns over poor customer service

Consumer group launches ‘super-complaint’ alleging UK’s financial regulator has ‘tolerated’ poor customer service

FCA to investigate ‘poor practices’ and ‘aggressive marketing’ in sector gaining prominence amid car finance mis-selling scandal

Comments by Nikhil Rathi position watchdog for stand-off with claims management companies and law firms

Customers tell of complex claims processes. ‘They bank on people rolling over and giving up’

Financial Conduct Authority will start regulating providers in push to improve transparency

Financial Reporting Council to examine two individuals and the firm itself over ‘unauthorised’ auditors’ reports