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ft.com

Why are so many home insurance claims being rejected?

Customers tell of complex claims processes. ‘They bank on people rolling over and giving up’

sabato 22 novembre 2025 New tab

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Short rates have overshot

Plus the social media lawsuits

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Dealing with insurers is more stressful than events causing claims, says Which?

Consumer group launches ‘super-complaint’ alleging UK’s financial regulator has ‘tolerated’ poor customer service

ft.com·9 mesi fa
ft.com

UK financial watchdog to increase scrutiny of home and travel insurers

FCA responds to super-complaint from Which? amid concerns over poor customer service

ft.com·6 mesi fa
ft.com

US liability insurance on verge of ‘breakdown’ from tide of claims

Insurers say companies could struggle to obtain cover for harms to workers and consumers

ft.com·1 anni fa
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Private credit firms pile into consumer debt as risk-taking mounts

Growth raises concerns about underwriting and risk management at fast-expanding groups

ft.com·6 mesi fa
ft.com

Private credit exposure turns investors away from US life insurers

Inflated private ratings could mask credit risks and leave insurance companies undercapitalised

ft.com·2 mesi fa