The company says it is protecting nursing home residents by curbing unnecessary hospital transfers. Whistleblowers allege cost-cutting tactics have endangered the elderly
Three nursing home residents died because employees of the American healthcare giant UnitedHealth Group helped delay or deny them critical hospital care, two pending lawsuits and a complaint to state authorities have alleged.
The three cases involve a UnitedHealth partnership initiative that places medical staff from the company’s direct care unit, Optum, inside nursing homes to care for residents insured by the company’s insurance arm.
UnitedHealth says one of the initiative’s goals is to protect patients by reducing unnecessary hospital admissions. Those are admissions the insurance giant would otherwise have to pay for.
In Georgia, the family of a woman named Cindy Deal filed a lawsuit alleging that the 58-year-old died because Optum and her nursing home failed to hospitalize her for hours after she started foaming at the mouth and appeared to be having a seizure.






