The Department of Posts this week released a draft amendment to the Post Office Act, 2023, aimed at introducing an interoperable, standardised and user-centric addressing system called the Digital Hub for Reference and Unique Virtual Address, or DHRUVA. The framework has been under consultation for a few months, with one key element, DIGIPIN, rolled out in March.
DHRUVA, a senior official involved in its implementation said, will be able to replace textual addresses with email or UPI address-like labels such as “name@entity,” which would act as a proxy for a physical address. The government hopes to build this system as part of its digital public infrastructure initiatives and will allow private firms to participate.
The department is hoping to draw interest from e-commerce and gig platforms, where users need to provide addresses across multiple services. On these platforms, individuals would be able to provide a label instead of an address and authorise firms to receive the geographic coordinates and full text of their address instantly, instead of filling out address forms repeatedly.
The draft amendment would allow the postal department to set up a Section 8 not-for-profit entity under government supervision. The body would play a role similar to the National Payments Corporation of India, which is an association of banks administering the UPI payments system.
