It was supposed to be his first real vacation in years — a hiking trip to the Canadian Rockies. And then Erwin Gutenkunst got a call from the office.
"Shipments were stuck, and a project deadline was about to crash hard," said Gutenkunst, who owns a building supply business in Marina del Rey, California. "I sat there looking out at these beautiful mountains, and all I could think about was the people depending on us. There was no way I could stay and pretend it would sort itself out."
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Gutenkunst said he threw his clothes into his luggage and drove to the Calgary airport, cutting his vacation short. He lost a few days in his hotel and had to pay for a new airline ticket. But he got back in time to fix the problem.
