The golden age of US credit card rewards may be at an end
Freebies, it turns out, were never really free
Freebies, it turns out, were never really free

Frequent flyers will go to incredible lengths to unlock perks as companies tighten the rules

Fast-growing market comes under greater scrutiny for potential risks after series of setbacks

It created a generation of bores

Productivity gains won’t necessarily translate into the embrace of free time — especially in America

The sector remains untested in a severe or prolonged economic downturn

Customer information is either a private asset or a public good