Why AI is a double-edged sword for retailers
The potential pay-offs of agentic commerce are huge but it also means giving away valuable data
The potential pay-offs of agentic commerce are huge but it also means giving away valuable data

Forget the singularity and robot takeovers; what matters is who captures the value added

Corporate leaders are betting that automation will produce outsized returns

Sector companies are seeking to show that time saved on one-off tasks can translate into real-world business value

OpenAI, Perplexity and Google create AI-powered features, leading brands to rethink how they sell products online

Earnings hint at growth trajectory despite increases in capital spending

Many businesses have yet to deploy agents, so what tips can early adopters offer?