Exclusive: HMRC told Lisa Morris-Almond there was no record of her return to UK, but she did not take the trip

A woman who booked a flight from London to Oslo but never checked in or travelled has had her child benefit stopped by the UK government. Tax authorities told her their records showed she had emigrated.

Lisa Morris-Almond is one of thousands of people who have had their child benefit frozen as part of a botched crackdown on benefit fraud.

She was due to travel to Norway in April 2024 for a wedding but her friend called it off just days before and Morris-Almond did not check in for her British Airways flight.

But three weeks ago she noticed her child benefit had not arrived as usual and rang the child benefit helpline where she was told to check with her bank, a routine request.