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Once viewed with fear and skepticism, airport biometric screenings are now preferred and even expected by global travelers, according to a report by the air transport technology company Sita.
“The more passengers use it, the more they like it,” the report stated.
Globally, the number of people who haven’t used biometric technology at airports dropped to 31% this year from 41% in 2024, the report said.
Comfort levels are rising as consumers use biometric identification to access everything, from their mobile phones to their workplaces, said Sarah Samuel, senior vice president of airport and airline operations in Asia-Pacific at the travel technology company Amadeus.
