After months of complaints and gridlocks, visitors to Hyderabad’s one of the bigger shopping malls, Sarath City Capital Mall in Kondapur, finally found some relief.

A new 22-foot-wide underpass linking the parking area to the busy Gachibowli–Miyapur road has eased what was once a nightmare for shoppers stuck for hours trying to exit, especially during the weekends.

The parking chaos had become infamous online, with users on Reddit and X sharing exasperated accounts of spending up to two hours trapped underground.

“We spent more than an hour today driving out of the mall parking, that too with little kids. There is not a single person from mall management to regulate the traffic. I’ve seen better parking management in tier-2 towns,” wrote one Reddit user.

Also read: