This industry has long treated customers and the environment with complete contempt
This industry has long treated customers and the environment with complete contempt
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The water firms argued they wanted to hike bills after Ofwat’s decision left them unable to meet regulatory requirements
Household complaints to the Consumer Council for Water have surged to a nine-year high
Revenues rose by 42% thanks to the bill increases
Water UK said the increase is necessary as companies prepare to invest £20 billion between 2026 and 2027
Ofwat has allowed water firms to increase bills by 36% between 2025 and 2030.
Readers overwhelmingly support scrapping the regulator, but remain deeply divided over whether fixing the water industry means…
