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AMAZON CUSTOMERS WITH a Prime subscription will soon be able to make claims online for their share of the $1.5 billion the company is being ordered to pay to users in the United States.
It’s all part of a recent settlement with the US Federal Trade Commission. Amazon now has to “provide $1.5 billion in refunds back to consumers harmed by their deceptive Prime enrollment practices,” according to a press release from the FTC. The total settlement with the FTC is $2.5 billion, which includes a $1 billion penalty owed to the government.
“There was no admission of guilt in this settlement by the company or any executives,” says Alisa Carroll, an Amazon spokesperson, in an email sent to WIRED on Thursday after the decision was released. “The settlement largely requires us to maintain the sign-up and cancellation process that has been in place for several years—not to make additional changes.” She says Amazon will comply with the settlement’s decision.
