Exclusive: Workers speak of being ‘continually monitored’ – and of increasing information being taken for opaque reasons

A third of UK firms use ‘bossware’ to monitor workers

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To get into the office at the Commonwealth Bank, Chris* needs to use an app on his phone. It collects information on his location.

“Instead of having a key card that you use to tap on to get in, it’s an app installed on your phone you’ve got to verify on a regular basis,” the CBA employee says.