The luxury hotels’s premium catering and retail offerings are crucial in a difficult operating environment, CEO Benjamin Vuchot says

The Peninsula Hong Kong is focusing on luxury retail, fine dining and high-end services to attract both local and international guests amid a surge in new hotel openings in the city and competing lodging options in neighbouring Shenzhen.

The Peninsula saw its occupancy rise by double digits year on year, even as its average room price per night fell 27 per cent, according to operator Hongkong and Shanghai Hotels’ (HSH) half-year earnings report.

However, the hotel was seeing “a lot of competition rising in Shenzhen”, said Benjamin Vuchot, the group’s new CEO, noting that it was often easier and more economical for travellers from mainland China to book a room in Shenzhen and make a day trip to Hong Kong.

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