Differing standards and regulations on the mainland may lead to disputes over quality and return policies, not to mention possible health and safety risks
The joint statement by the authorities noted that consumers might face difficulties in lodging complaints over faulty items and requesting returns or exchanges. It urged them to carefully review product details before purchasing, as regulations differ in each jurisdiction.
The appeal for caution should have come earlier. The “northbound trend” of Hongkongers seeking new entertainment and dining experiences across the border has seen people returning with groceries, despite warnings from the authorities not to bring back food products without proper hygiene certificates.
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