The death of the business card
In San Francisco we prefer to tap our phones, scan QR codes or get microchip manicures
In San Francisco we prefer to tap our phones, scan QR codes or get microchip manicures

The case for introducing digital authentication has become irresistible

Frequent flyers will go to incredible lengths to unlock perks as companies tighten the rules

Customer information is either a private asset or a public good

And the public private assets paradox

Words are replacing action, but success doesn’t manifest itself

To decide whether official statistics are useful, look at what happens when they disappear