ISLAMABAD: A facilitation center set up by the Pakistani government in Makkah for this year’s Hajj resolved over 30,000 complaints filed by pilgrims, the religion ministry said on Tuesday.
This year’s Hajj took place from June 4 to June 9, drawing millions of pilgrims to the holy cities in Saudi Arabia. Pakistan sent over 115,000 pilgrims under both the government and private schemes.
Ayesha Ijaz, the person in charge of the facilitation center in Makkah, told Pakistan’s religious affairs ministry that the center has been specially set up to help Pakistani pilgrims in Saudi Arabia.
“The facilitation center established by the Government of Pakistan in Makkah to provide exemplary facilities to Pakistani pilgrims during and after Hajj 2025 has successfully resolved over 30,000 complaints,” the Ministry of Religious Affairs (MoRA) said.
It said thousands of Pakistani Hajj pilgrims were provided immediate assistance related to travel issues, lost tickets, accommodation, food and other important matters.
