We need a new deal for the web
The speed and direction of AI’s transformation of the digital economy raises fears of its viability and predatory bots
The speed and direction of AI’s transformation of the digital economy raises fears of its viability and predatory bots

The ability to steer large audiences to particular digital services has huge strategic value

How users treat a product in the real world can diverge wildly from what the designers intended

How much AI is the market willing to finance?

Innovation transforms the nature of work — our job is to guide that transition by mapping existing skills on to new roles

The gap between hype and reality is frustratingly wide and growing

History teaches that tech revolutions follow a predictable cycle of installation followed by creative destruction