We are the new gremlins in the AI machine
How users treat a product in the real world can diverge wildly from what the designers intended
How users treat a product in the real world can diverge wildly from what the designers intended

Innovation transforms the nature of work — our job is to guide that transition by mapping existing skills on to new roles

Imposter accounts, lax moderation, extremism and synthetic content could destroy trust in everything we read online

More lessons from the jagged frontiers of new technology

The ability to steer large audiences to particular digital services has huge strategic value

As we leap into a new technological age, the old rules of capitalism still apply

Few industries have escaped our hapless misuse of this troubling technology