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Heathrow and Gatwick flight cancellations: What are your rights?

Jump to contentAllNewsSportCultureLifestyleFlights grounded at UK airports including Heathrow due to air traffic control glitchA technical issue grounded a number of flights at major UK airports, including Heathrow and Gatwick, causing severe delays for travellers on Tuesday afternoon. Passengers flying from UK or EU airports, or using British or European carriers, are protected by regulations detailing airline obligations during travel disruptions. Airlines are legally required to provide duty of care, including meals, refreshments and overnight hotel accommodation, regardless of what caused the delay or cancellation. Cash compensation between £220 and £520 may be owed for short-notice cancellations or arrival delays of three hours or more, provided extraordinary circumstances do not apply. Passengers whose flights are delayed by five hours or more have the right to cancel their journey and claim a full refund within a week. In fullCancelled or delayed flights: What are my rights to a refund?More bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

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