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Why has Capita made my 81-year-old mum wait months for widow's pension

Months after his death my mum has had no correspondence from Capita with regards to her spouse's pension although they returned the death certificate in December.

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lunedì 31 agosto 2026·thisismoney.co.uk
Why has Capita made my 81-year-old mum wait months for widow's pension
Months after his death my mum has had no correspondence from Capita with regards to her spouse's pension although they returned the death certificate in December.