Despite paying for deliveries to be sent to their homes, residents in parts of regional Tasmania were told they had seven days to pick up their packages hours away at the company's depot in Hobart. After the ABC aired resident complaints, Team Global Express reversed the decision.

Michael Walls has been told the packages he paid to have delivered to his door have been taken to the freight company's depot — a four-hour round trip from his home.

Despite paying for deliveries to be sent to their homes, residents in parts of regional Tasmania were told they had seven days to pick up their packages hours away at the…