Delayed and lost baggage caused the most passenger dissatisfaction in July. This issue accounted for nearly one-third of all airline complaints received. Flight delays and refund problems followed as significant passenger concerns. Airlines resolved most complaints, while IndiGo carried most domestic passengers. Overall passenger traffic showed slight growth from the previous year.

Delayed and lost baggage caused the most passenger dissatisfaction in July. This issue accounted for nearly one-third of all airline complaints received. Flight delays and…

Delayed, lost and mishandled baggage emerged as the biggest source of passenger dissatisfaction among domestic airline travellers in July, accounting for nearly one-third of all…