Industry executives also say they are losing some work entirely as customers use AI to shift tasks in-house, while all the uncertainty that the new technology has brought is resulting in shorter contracts.

BENGALURU, August 21 : Artificial intelligence promised to disrupt India's IT industry and it is delivering.Outsourcing giants like Tata Consultancy Services, Infosys, Wipro,…

AI is reshaping India’s IT industry as TCS, Infosys and rivals face pricing pressure, shorter contracts, productivity demands and growing competition from smaller firms.