Jump to contentAllNewsSportCultureLifestyleJo Boydell has quit as Travelodge chief executive (Sonja Horsman/PA)Jo Boydell has stepped down as chief executive of Travelodge after 13 years following the fallout from a 2022 sexual assault at a Maidenhead hotel. The attacker, Kyran Smith, was jailed for seven and a half years after hotel staff mistakenly issued him a duplicate key card to the victim's room. Chief financial officer Ray Reidy has taken over as interim chief executive while the business searches for a permanent replacement. Travelodge is overhauling its safety procedures across more than 600 hotels, requiring explicit guest permission before any replacement key card is issued. The hotel chain has implemented additional staff training and verified that key-card doors feature secondary deadbolts following an independent review. In fullTravelodge boss steps down amid fallout from sexual assault in hotel roomMore bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

Staff mistakenly issued a key card to a woman’s attacker

Jo Boydell was heavily criticised for how she handled an incident where a guest at Travelodge in Maidenhead, Berkshire, was sexually assaulted by a man given a key card to her room