How AI could reshape Saudi public services

ALKHOBAR: Saudi Arabia’s next phase of digital transformation could see artificial intelligence move beyond supporting individual government services to reshaping how public services are designed around citizens’ lives. The Kingdom has already built strong digital foundations through years of investment in online services, cloud infrastructure and data capabilities under Vision 2030. In the 2024 UN E-Government Development Index, Saudi Arabia ranked sixth globally, placing it among the world’s leading digital governments.

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