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Rise of AI shopping pushes merchants to protect loyalty, Adyen says
Aug 13 : The increasing prevalence of AI chatbots handling consumer shopping is pushing merchants to uphold more direct customer relationships over fears of losing their loyalty and repeated purchases, payments firm Adyen said on Thursday.Traditionally, consumers have browsed, logged in and paid directly thro
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forbes.com
AI Helps Retailers Get Clicks, But Humans Win Customers
Shoppers are embracing AI-driven “conversational commerce,” but it’s still the human touch that earns brand loyalty.
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channelnewsasia.com
Rise of AI shopping pushes merchants to protect loyalty, Adyen says
Aug 13 : The increasing prevalence of AI chatbots handling consumer shopping is pushing merchants to uphold more direct customer relationships over fears of losing their loyalty…
