State Bank of India underwrote nearly one lakh crore rupees in MSME loans using artificial intelligence. AI is also automating the processing of cheques up to ten thousand rupees. This technology frees up relationship managers' time for other important tasks. The bank deploys AI across the customer lifecycle for various functions. Benefits include improved customer satisfaction and employee efficiency.

SBI leveraged AI-driven analytical leads to generate ₹22,000 crore in business during the June quarter, contributing significantly to its retail loan growth.

In a recent statement, CS Setty, Chairman of the State Bank of India, underscored AI's transformative potential for the Indian banking sector. He asserted that widening credit…

MUMBAI: Artificial intelligence could help banks expand credit to rural India, small businesses and farmers while improving risk assessment and productivity, SBI chairman CS Setty…

MUMBAI: Artificial intelligence could help banks expand credit to rural India, small businesses and farmers while improving risk assessment and productivity, SBI chairman CS Setty…