A Kerala consumer commission found Ola Electric guilty of service deficiency and unfair trade practices. The commission ordered Ola Electric to refund the scooter's purchase price of Rs 1,03,999. It also directed the company to pay Rs 25,000 compensation and Rs 5,000 for costs. The customer's electric scooter had repeated faults during its warranty period. Ola Electric failed to provide adequate after-sales service for the defective vehicle.

NEW DELHI: A consumer commission in Kerala has held Ola Electric guilty of deficiency in service and unfair trade practice after a customer's electric scooter developed repeated…

A Kerala consumer commission found Ola Electric guilty of service deficiency and unfair trade practices. The commission ordered Ola Electric to refund the scooter's purchase price…