NEW DELHI: A Himachal Pradesh district consumer commission has directed Amazon to refund Rs 8,819 to a customer after a mattress order was cancelled but the money was not returned even after the product was sent back to the seller.

NEW DELHI: A Himachal Pradesh district consumer commission has directed Amazon to refund Rs 8,819 to a customer after a mattress order was cancelled but the money was not returned…

A customer who cancelled an Amazon mattress order after it went undelivered and was assured a refund through the app never received the money. When he approached the Kangra…