PhonePe cofounder and chief executive, Sameer Nigam, and Razorpay cofounder and chief executive, Harshil Mathur, have argued in favour of a sustainable business model that echoes the position of the Payments Council of India (PCI). The industry association has sought to separate free everyday payments from charges on select merchant transactions to ensure commercial viability of the service.

PhonePe and Razorpay leaders affirmed UPI payments will stay free for consumers. They support sustainable revenue models for payment infrastructure and businesses. Larger…

PhonePe and Razorpay leaders confirm UPI payments will remain free for consumers, advocating sustainable revenue models where businesses, not users, bear future charges.