Disgraced funeral director Robert Bush has written an apology to the hundreds of victims of his callous offending acknowledging he 'should have acted differently and much sooner.'

Bush failed to bury or cremate people and gave grieving families the ashes of strangers. He offered those affected a written apology, but some reacted angrily today.

Disgraced funeral director Robert Bush has written an apology to the hundreds of victims of his callous offending acknowledging he 'should have acted differently and much sooner.'