The Local Government and Care Service Ombudsman found that the elderly woman, identified as 'Mrs Y' in the report, was repeatedly failed by her care home and Portsmouth council

The Radis care worker fed the woman the pet food despite the fact it was kept in packaging labelled 'for adult dogs and puppies' - logging it as a 'lamb dinner'.

‘Catalogue’ of blunders found in behaviour of workers commissioned by Portsmouth City Council, who failed to oversee practices