A Kozhikode consumer commission has ordered Union Bank of India to refund Rs 10,000 and pay Rs 5,000 in compensation to a customer who said his account was debited at an ATM but no cash came out. The bank claimed its records showed the cash was dispensed, but failed to produce CCTV footage to back that claim before the commission.

NEW DELHI: A Kerala district consumer commission, in an order dated July 27, held Union Bank of India liable for deficiency in service after an ATM debited Rs 10,000 from a…

A Kozhikode consumer commission has ordered Union Bank of India to refund Rs 10,000 and pay Rs 5,000 in compensation to a customer who said his account was debited at an ATM but…