"Is it stuck?" The same tester who caught the memory bug in Part 2 found the next problem, and this...

Two weeks after I shipped the e-commerce agent from Part 1, my first real tester asked it a question...

"Is it stuck?" The same tester who caught the memory bug in Part 2 found the next problem, and this...

"The same question took forty seconds today. Last week it took ten." The tester from Parts 2 and 3...

"Can I return the blue jacket and use the store credit to order the same one in a large?" The tester...