Kerala man wins over Rs 1 lakh from Air India after 9-year legal battle over missed Saudi flight

A consumer commission ruled against Air India, requiring the airline to compensate a passenger who missed his international flight after a domestic delay in 2017. The incident resulted in financial loss and considerable emotional distress for the passenger. Despite Air India's defense of no service deficiency, the commission deemed the airline accountable, ordering a compensation of Rs 1.36 lakh.

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