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AI-driven search surges: Consumers shift to buying in chat | The Jerusalem Post

A new Salesforce report reveals that e-commerce traffic referred by AI users quadrupled.

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jpost.comStai leggendo1 g fa

AI-driven search surges: Consumers shift to buying in chat | The Jerusalem Post

Salesforce: e-commerce traffic from AI up 150-428% YoY; LLMs primary discovery channel for 86% of retailers. For tech leaders, chat-based commerce replaces search—unified customer data and AI-optimized content now determine competitive positioning and market access.

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zdnet.com18 h fa

AI shopping searches surged 200% in one year - and it's a top priority for commerce leaders now

Agentic AI shopping adoption surged 200% annually, becoming commerce leaders' top priority. Only 27% achieved unified customer data and 32% defined AI success metrics—making data infrastructure and AI governance critical to scale autonomous commerce operations.

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Timeline cronologica

domenica 2 agosto 2026·jpost.com
AI-driven search surges: Consumers shift to buying in chat | The Jerusalem Post
A new Salesforce report reveals that e-commerce traffic referred by AI users quadrupled.
lunedì 3 agosto 2026·zdnet.com
AI shopping searches surged 200% in one year - and it's a top priority for commerce leaders now
Eighty-six percent of commerce leaders believe AI is raising the bar for customer expectations.